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Job Details:

Job Title: Patient Services Coordinator

Location: Wyoming, MN 55092

Shift/Schedule: 8am- 4:30, Mon- Fri (no weekends and no holidays)

Pay Rate: $14.50-$24.50/Hr.

Holiday Rate: $26 - $36/Hr.

Hours Per Week: 40

Hours Per Day: 8

Days Per Week: 5

Start Date: 11/28/2022

Est. End Date: 02/28/2023

Schedule Notes: 3-4 months

Duties: The Patient Services Coordinator performs a variety of clerical functions to support the provider and patient care staff. The Patient Services Coordinator is responsible to notify the provider of any schedule changes, schedule patient appointments, ensure patient medical records and reports are available, and prepares applicable medical record forms. Relays messages to and from physicians, nurses, CMA's and other resources necessary for patient care.

Additional Requirements:

• Patient registration
• Simple scheduling of patient appointments
• Patient check in and out
• Other tasks and duties as delegated by manager
• Excellent public relations and communication skills.
• Good telephone and computer skills.
• Must be flexible.
• Must be efficient.
• Willingness to work at other sites is preferred.
• Knowledge of medical terminology is preferred.

Skills:

• Coordinates activities of nursing station to support provider and patient care staff.
• Orders and maintains adequate stock of office supplies.
• Verifies provider schedules and notifies provider of add-ons, cancellations, no shows, etc.
• Performs telephone message taking and directs communication in a timely fashion.
• Requests/obtains patient reports as necessary.
• Effectively uses communication systems for both routine and emergency transactions.
• Calls in prescriptions-new/refills to appropriate pharmacy.
• Manages medical record flow.
• Requests/obtains medical records for patient visits, as needed.
• Locates and searches for medical records in nursing station.
• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
• Knowledge & Skill Expectations
• Customer service skills and Standards
• Interpreter and special need services
• Practice management system
• Appropriate communication systems and office equipment
• Fairview Clinic policies and procedures for emergency events
• Chart filing and tracking system
• Chart assembly and document order
• Developmental stages and age-appropriate outcomes and interventions
• Ability to accept cultural differences
• Communication skills
• Conflict management skills
• Time management skills

Education: NA

Languages: English( Speak, Read, Write )

Skills: Required

• Front Desk

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