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O365 Administrator
Location:
US-IL-Waukegan
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<p class="m3935423317578584064wordsection1"><b>Job Title: O365 Administrator </b></p> <p class="m3935423317578584064wordsection1"><b>Is remote work allowed till Covid-19 (Y/N): Yes through 07/31</b></p> <p class="m3935423317578584064wordsection1"> </p> <p class="m3935423317578584064wordsection1"> </p> <p class="m3935423317578584064wordsection1">Please find the updated JD , kindly share strong profiles based on the Skill set.</p> <p class="m3935423317578584064wordsection1"> </p> <p class="m3935423317578584064wordsection1"><b>Primary Skills: (Must have)</b></p> <p class="m3935423317578584064wordsection1" style="margin-left:48px"> Candidate should have experience on SharePoint online / On-premise or Exchange online , SharePoint online / On-premise or Teams </p> <p class="m3935423317578584064wordsection1" style="margin-left:48px"> Basically we are looking for a candidate , who can manage the incidents raised against the above platforms </p> <p class="m3935423317578584064wordsection1" style="margin-left:48px"> Incident management , client facing role and escalation management </p> <p class="m3935423317578584064wordsection1"> </p> <p class="m3935423317578584064wordsection1"><b>Secondary Skills: (Good to have)</b></p> <p class="m3935423317578584064wordsection1">Power BI and power platforms</p> <p class="m3935423317578584064wordsection1"> </p> <p class="m3935423317578584064wordsection1"><b>Job description :</b></p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Provide technical support for Office 365 platform . </p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Train and mentor other team members to assist with Office 365 SharePoint support and administration.</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Resolve and act as escalation and coordination point for Teams incidents and problems related to escalations from service desk and performs root cause analysis</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Service Health monitoring using MS 365 console and actively respond based on system alerts and notifications</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Requirements gathering for design, development and deployment of a platform or product ensuring adequate resiliency</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Analyze, troubleshoot, and deliver Microsoft cloud solutions on Azure and Office 365 platforms</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Design and implement organization wide Single Sign On solution integration</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Test, troubleshoot and work independently to resolve both customer issues and systemic problems</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Coordinate and collaborate with business application stakeholders and infrastructure teams to ensure successful upgrades, installations, or integration activities</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Apply understanding of company's general business functions and systems to determine impact of system changes to the business and vice versa</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> PowerShell scripting knowledge within Office 365 / Azure AD / Teams / SharePoint</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Mailbox restoration and review of litigation, security alerts</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Ensures that work complies with the organizations Standard Operating Procedures (SOPs), Infrastructure Change Control process, policies, standards and procedures</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Able to function as Subject Matter Expert (SME) on OneDrive & Teams support and operations</p> <p class="m3935423317578584064wordsection1" style="margin-left:96px"> Work with partners to trouble-shoots, diagnose and resolve issues. Provide your technical expertise in finding root cause</p> <p class="m3935423317578584064wordsection1"> </p>

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