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Coordinator I
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Major Responsibilities of the Position:

  • Employee is responsible for positive customer communication and interaction

  • Provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone.

  • Work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently with little supervision.

  • Complete designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.

  • Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.

  • Provides informal training to peers.

  • Basic understanding of voice and data NB/BB (DS0/1 and 3) circuits: point to point, private line, VoIP and ethernet.

  • Efficiently and accurately send access service requests to local exchange carriers.

  • Provide detailed and comprehensive written communication via CORE database.

  • Able to trouble shoot and problem solve any issues preventing service delivery.

  • Accurately complete circuit design in Telcordia System Provisioning, we do IP activations.

Stark HR Consulting LLC

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