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Summary
Researches and resolves all assigned past due payments
Roles & Responsibilities
- Interacts with customers, regional offices and internal departments to research past due billings.
- Resolves and collects on past due items.
- Creates Fleet Track cases for Accounts Receivable adjustments.
- Researches short paid invoices or customer disputes.
- The ability to report on account balances through Business Objects and Microsoft Excel.
- Maintains current notes on all accounts regarding collection progress as outlined in Best Practice guidelines.
- Research and resolve/apply cash received as partial payment within the 48 hour requirements of the ARI Trust either by vehicle or prorated.
Minimum Qualifications
- 3-5 years’ experience in B2B Collection calls
- Knowledge of Microsoft Office applications.
- Must have excellent communication skills and have excellent customer service skills.
- Must be able to work under pressure and be detail oriented.
Work AuthorizationWork Location For our reputed Client located in New Jersey, 08054
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